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Appointment interface | Shipped product

MyDoc: Find & Book Specialist Care

I designed how patients find specialist care and book it: care discovery, a doctor profile, appointment selection, review and confirmation.

Appointment interfaceCare discovery · Doctor profile · Appointment selection
MyDoc specialist care and appointment app

PROJECT AT A GLANCE

The essentials.

Design scope
Appointment interface
Available views
Review details · Confirmation state
Screen focus
Shipped interface
Design intent
Details reviewed before booking
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HOW THE BOOKING IS STRUCTURED

Profiles, review and confirmation.

I built the booking around one principle: the patient sees exactly what they are booking before they commit to it.

01

Appointment views

Booking moves through three views: the doctor profile, a review step and a confirmation overlay.

02

Review details

The review screen makes doctor, patient and appointment details visible before confirmation.

03

Confirmation overlay

The confirmation overlay repeats the appointment details, so the booking ends on a clear summary.

Each of these decisions shipped in MyDoc.

Design
Question

Which provider and appointment details does a patient need in front of them before confirming?

Available
Design Scope

The product covers these interface areas:

  • Care discovery
  • Doctor profile
  • Appointment selection
  • Review details

Screen
Coverage

How the shipped screens connect.

Care discoveryDoctor profileAppointment selectionReview detailsConfirmation state

Appointment
Clarity

  • Care discovery sits on the home screen, alongside articles, consultation options and urgent help.
  • The doctor profile shows credentials next to appointment dates and consultation type.
  • Appointment selection leads to a review of doctor, patient and appointment details before anything is confirmed.

Specialist Booking
& Care

Care home and articles — MyDoc screen
Care home with appointment — MyDoc screen
Care home and consultation options — MyDoc screen
Urgent-help options — MyDoc screen
CareBuddy conversation — MyDoc screen
Doctor profile and appointment choice — MyDoc screen
Appointment review — MyDoc screen
Booking confirmation — MyDoc screen

Care home and articles

The care home, with articles alongside the routes into care.

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FROM THE PROJECT FILES

Inside the shipped product

Screens from the shipped product. Values shown are sample data.

Doctor profile and appointment choice

Doctor profile and appointment choice — MyDoc screen
The doctor profile combines displayed credentials, appointment dates and consultation type, so the choice of doctor and slot happens on one screen. View full-size screen

Appointment review

Appointment review — MyDoc screen
The appointment-review screen places the selected doctor, date, time and patient details before confirmation. View full-size screen

Booking confirmation

Booking confirmation — MyDoc screen
The confirmation overlay presents the booking state together with the appointment details. View full-size screen

What I’d Change
Next

Looking back, I would test whether patients can pick out the selected doctor, date and consultation type at a glance on the review screen, and tighten its hierarchy around anything they miss.