BFSI · Payments
E-Wallet
Account setup, transfers and payment activity. A connected experience for everyday payments.
Design Lead2022
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From individual products to global teams
Experience across financial services, security, healthcare and enterprise software.
- 20 plusYears in design
- 150 plusFeatures & workflows designed
- 130 plusDesigners mentored globally
- 25 plusEnterprise products delivered
- 12 plusProducts scaled across markets
SELECTED CLIENTS & PLATFORMS
SELECTED WORK
The decisions behind the work.
Three shipped products. The original screens, my role and the reasoning behind key design decisions.
Enterprise · Security
Norton OPS
Threat summaries, investigation and user access. Security operations brought into one clear view.
Senior Product Designer2019
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SaaS · Medical
FluxCRM
Leads, bookings and clinic performance. A shared view of the work that keeps a practice moving.
Design Lead2025
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PROJECT ARCHIVE
More products. Different challenges.
A wider collection of interfaces and interactions, from everyday payments to enterprise operations.
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Direction for the product.
Strength in the team.
Set priorities. Stay close to the craft. Help people make decisions they can explain and stand behind.
Make the important decisions clear.
Bring customer needs, business priorities and engineering constraints into the same conversation. Agree what matters, what can wait and how the team will judge the result.
In the work: prioritising incident context ↗Build coherence beyond one screen.
Connect reusable patterns to product behaviour: states, feedback, exceptions and recovery. Give teams a shared foundation they can extend with confidence.
In the work: consistent payment states ↗Develop people who can own the work.
Make critique useful, expectations explicit and reasoning visible. Help designers build judgment, take responsibility and grow through the work.
Explore my leadership principles ↗From the first product question to the details that ship.
How I work with product and engineering ↗